Can I get a refund for my payment?

Our refund policy:

• We only allow one refund per customer.
• We don’t offer refunds for annual memberships after 14 days of the charge.
• We don’t offer refunds for monthly memberships.
  

* If you paid through a SEPA direct debit, you can request a refund up to 8 weeks after your initial payment.

** Users who signed up through the 30-day money back guarantee offer may request a refund up to 30 days after payment.